melibo Overview, Pricing, Features, Integrations, and Alternatives
melibo Overview
What is melibo?
The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.
melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750
melibo Details
MakeIT Consulting GmbH & Co. KG
2021
Frankfurt am Main, Germany
melibo.de
melibo Pricing
melibo Pricing Model
melibo offers special plans for startups, research projects, and NGOs. The prices for these plans are not listed on the melibo website. You will need to contact their sales agents to find out if your organization is eligible and to get a quote. melibo provided us with the information that the plan for startups begins at $60 per month.
The difference between their plans is the limits on (chatbot) topics, seats, integrations, and available languages. The following prices are for a monthly billed subscription and all plans have a 30 day free trial.
Startup: $60 per month
Essential: $750 per month
Professional: $1,250 per month
Premium: €2,500 per month
All subscriptions need to be purchased through their sales agents.
melibo Features
Agent Tools
AI Assisted Flow
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Canned Replies
FAQ
Operation Hours Schedule
Widget Customization
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape
Agent Tools
AI Assisted Flow
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Canned Replies
FAQ
Operation Hours Schedule
Widget Customization
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape