JivoChat Overview, Pricing, Features, Integrations, and Alternatives
JivoChat Overview
What is JivoChat?
JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.
JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.
JivoChat Pricing
JivoChat Pricing Model
JivoChat has a simple pricing scheme for Basic, Professional, and Enterprise plans. You pay per seat per month. There are no limitations on the number of conversations or domains/websites where you can use it.
The Basic version, for up to 5 seats, is free. This plan comes with basic functionalities to provide first-line support on your website.
The Professional version costs $29 per seat per month for a monthly billed subscription. This plan includes a full suite of features, CRM, advanced analytics, and more integrations. You can add modules like phone and video calls for a monthly fee.
The following prices are for a monthly subscription and all plans have a 14 day free trial.
Basic: $0
Professional: $29 per seat per month
Enterprise: $59 per seat per month
JivoChat Features
Agent Tools
Audio Messages
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Status
Chat Transcripts
Chat Transfer
Co-browsing
Contacts Export
Custom Visitor Permissions
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
Internal Knowledgebase
Internal Messaging
Internal Notes
Keyboard Shortcuts
Mark as Spam
Message Filter
Notifications Audio
Notifications Visual
Reminders
Search
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Typing Preview
Pre-chat Options
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Offline Form
Operation Hours Schedule
Pre Chat Form
Quick Replies
Triggers
Supported Channels
Apple Business Chat
Facebook Messenger
Phone Call
Telegram
Text Messaging (SMS)
Website Chatwidget
Widget Customization
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Notification Sound
Real Time Customization
Remove -Powered by-
Visitor Receive Chat Transcript
Visitor Request Human Agent
Widget Mobile
Widget Position
Widget Size and Shape
Agent Tools
Audio Messages
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Status
Chat Transcripts
Chat Transfer
Co-browsing
Contacts Export
Custom Visitor Permissions
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
Internal Knowledgebase
Internal Messaging
Internal Notes
Keyboard Shortcuts
Mark as Spam
Message Filter
Notifications Audio
Notifications Visual
Reminders
Search
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Typing Preview
Pre-chat Options
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Offline Form
Operation Hours Schedule
Pre Chat Form
Quick Replies
Triggers
Supported Channels
Apple Business Chat
Facebook Messenger
Phone Call
Telegram
Text Messaging (SMS)
Website Chatwidget
Widget Customization
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Notification Sound
Real Time Customization
Remove -Powered by-
Visitor Receive Chat Transcript
Visitor Request Human Agent
Widget Mobile
Widget Position
Widget Size and Shape
JivoChat Integrations
3rd Party Platforms
Agile CRM
Dialogflow
Feederloop
Google Sheets
Google Tag Manager
Google Translate
Hubspot
Pipedrive
Salesforce
Sendinblue
Slack
Trello
Zapier
Zendesk
Zoho
CMS Integrations
BigCommerce
Blogger
Drupal
Dukaan
Ecwid
Jimdo
Joomla
Magento
Moodle
OpenCart
Prestashop
Shopify
Squarespace
Unbounce
Volusion
Webflow
Weebly
Wix
WooCommerce
WordPress
3rd Party Platforms
Agile CRM
Dialogflow
Feederloop
Google Sheets
Google Tag Manager
Google Translate
Hubspot
Pipedrive
Salesforce
Sendinblue
Slack
Trello
Zapier
Zendesk
Zoho
JivoChat Alternatives
