Formilla Overview, Pricing, Features, Integrations, and Alternatives
Formilla Overview
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
Formilla Details
Formilla
2012
San Diego CA, United States
formilla.com
Formilla Pricing
Formilla Pricing Model
Formilla has a free plan for small businesses with up to 30 chats per month and 1 seat. Their paid plans start a $17.49 per month. This plan has 1 seat included, extra seats can be added for an additional fee. Custom Bots and AI Chatbots can be added for $34.99 per month, which includes up to 500 chats.
The following prices are for a monthly subscription and all plans have a 15 day free trial available.
Standard: $0
Premium: $17.49 per month
Professional: $49.99 per month
Growth: $74.99 per month
Managed Live Chat starts with Formilla 10 at $69.00 per month for up to 10 chats.
Formilla 10: $69 per month
Formilla 50: $299 per month
Formilla 100: $499 per month
Formilla Dedicated: $1,199 per month (full-time agent)
Formilla Features
Agent Tools
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
File Sharing
Visitor Information
Visitor Page Tracking
Pre-chat Options
Automated Custom Greeting
Email Capture
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget CSS Editing
Widget Position
Agent Tools
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Visitor Information
Visitor Page Tracking
Pre-chat Options
Automated Custom Greeting
Email Capture
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget CSS Editing
Widget Position
Formilla Integrations
Formilla Alternatives
