Drift Overview, Pricing, Features, Integrations, and Alternatives
Drift Overview
What is Drift?
Founded in 2015, Drift is now a part of salesloft and employs over 500 people, their growth has been impressive.
Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.
Drift Pricing
Drift Pricing Model
Drift mainly targets large enterprises but does support smaller companies by allowing startups to go through a vetting process for reduced prices.
The only pricing available on their website is for the Premium plan which starts at $2,500 per month and only comes as an annual subscription. The prices of other plans and add-ons need to be requested through their sales agents.
Drift Features
Agent Tools
Canned Replies
Chat Rating
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Keyboard Shortcuts
Meeting Scheduling
Visitor Ban
Visitor Information
Visitor Page Tracking
Pre-chat Options
Canned Replies
Custom Greeting
Instant Replies
Message Routing
Agent Tools
Canned Replies
Chat Rating
Customer Satisfaction Report
Customer Satisfaction Survey
Internal Notes
Keyboard Shortcuts
Meeting Scheduling
Visitor Ban
Visitor Information
Visitor Page Tracking
Pre-chat Options
Canned Replies
Custom Greeting
Instant Replies
Message Routing
Drift Integrations
3rd Party Platforms
Clearbit
Feederloop
Front
Front
Google Meet
Google Sheets
Hubspot
Marketo
Microsoft Dynamics 365
Microsoft Teams
Okta
Salesforce
Slack
Webhooks
Zapier
Zendesk
Zoom
3rd Party Platforms
Clearbit
Feederloop
Front
Front
Google Meet
Google Sheets
Hubspot
Marketo
Microsoft Dynamics 365
Microsoft Teams
Okta
Salesforce
Slack
Webhooks
Zapier
Zendesk
Zoom