Crisp Overview, Pricing, Features, Integrations, and Alternatives
Crisp Overview
What is Crisp?
The French Crisp Chat offers everything you might need starting out with live chat for your website or business.
They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.
Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.
Crisp Pricing
Crisp Pricing Model
Crisp offers a Basic plan with 2 seats included that is free forever. The paid Pro plan includes 4 seats and 5,000 contacts, however, it doesn’t include a knowledgebase, Instagram and WhatsApp integration, or chatbots. For access to all these features (and many more), you will need to purchase the Unlimted plan. The following prices are for a monthly subscription and all plans have a 14 day free trial.
Basic: $0
Pro: $25 per workspace per month
Unlimited: $95 per workspace per month
Custom price quotes for Enterprises are available through sales agents.
Crisp Features
Agent Tools
Audio Messages
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Co-browsing
Customer Satisfaction Survey
Email Forwarding
Internal Messaging
Internal Notes
Keyboard Shortcuts
Real Time Translation
Reminders
Search
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Triggers
Supported Channels
Discord
Facebook Messenger
Line
Phone Call
Slack
Telegram
Text Messaging (SMS)
Twilio SMS
Viber
Website Chatwidget
Widget Customization
Avatar / Profile Picture / Logo
Colors
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget Mobile
Widget Position
Agent Tools
Audio Messages
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Co-browsing
Customer Satisfaction Survey
Email Forwarding
Internal Messaging
Internal Notes
Keyboard Shortcuts
Real Time Translation
Reminders
Search
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Triggers
Supported Channels
Discord
Facebook Messenger
Line
Phone Call
Slack
Telegram
Text Messaging (SMS)
Twilio SMS
Viber
Website Chatwidget
Widget Customization
Avatar / Profile Picture / Logo
Colors
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget Mobile
Widget Position
Crisp Integrations
3rd Party Platforms
Aircall
Calendly
Dialogflow
GitHub
Hubspot
Jira
Mailchimp
Microsoft Dynamics 365
Pipedrive
Rating Fish
Salesforce
Slack
Trello
Twilio
Webhooks
Zapier
Zoho
CMS Integrations
BigCommerce
Bubble
Cloudflare
Drupal
Jimdo
Joomla
Magento
OpenCart
Prestashop
Shopify
Shopware
Squarespace
Unbounce
Webex
Webflow
Weebly
Wix
WooCommerce
WordPress
3rd Party Platforms
Aircall
Calendly
Dialogflow
GitHub
Hubspot
Jira
Mailchimp
Microsoft Dynamics 365
Pipedrive
Rating Fish
Salesforce
Slack
Trello
Twilio
Webhooks
Zapier
Zoho