Chatra Overview, Pricing, Features, Integrations, and Alternatives
Chatra Overview
What is Chatra?
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
Chatra Details
Chatra
2015
Wilmington DE, United States
chatra.com
Chatra Pricing
Chatra Pricing Model
Chatra offers a free plan for a single seat. The features are limited but that is to be expected for a free plan. Integrations with popular platforms like WordPress and Shopify are included in the free plan. Others, like Facebook, Instagram, Slack, Help Scout, and email integration are only included in the paid plans.
The following prices are for a monthly subscription and all plans have a 10 day free trial.
Free: 1 seat
Essential: $21 per seat per month
Pro: $29 per seat per month
Chatra Features
Agent Tools
AI Assisted Flow
Canned Replies
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Visitor Ban
Visitor Information
Visitor Typing Preview
Pre-chat Options
Automated Custom Greeting
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Widget Position
Widget Size and Shape
Agent Tools
AI Assisted Flow
Canned Replies
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
Internal Notes
Visitor Ban
Visitor Information
Visitor Typing Preview
Pre-chat Options
Automated Custom Greeting
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Widget Position
Widget Size and Shape
Chatra Integrations
3rd Party Platforms
Feederloop
Help Scout
Median Screenshare
Slack
Upscope Co-browsing
Webhooks
Zapier
3rd Party Platforms
Feederloop
Help Scout
Median Screenshare
Slack
Upscope Co-browsing
Webhooks
Zapier
Chatra Alternatives
