Privacy Policy

Last updated: April 11, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account: a unique account created for You to access our Service or parts of our Service.
Affiliate: an entity that controls, is controlled by or is under common control with a party.
Company: Sweet Suite IT VOF, based in Utrecht, The Netherlands. Also referred to as "We", "Us" or "Our".
Cookies: small files placed on Your Device that hold browsing data.
Country: Netherlands
Device: any device that can access the Service (e.g. computer, smartphone, tablet).
Personal Data: information that relates to an identified or identifiable individual.
Service: refers to the Website.
Service Provider: any party processing data on behalf of the Company.
Usage Data: data collected automatically during use of the Service.
Website: ChatWidget.info, accessible from https://www.chatwidget.info/
You: the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Collected automatically during use of the Service, such as IP address, browser type, device identifiers, and more.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies such as:

Browser Cookies
Web Beacons

Cookies may be “Persistent” or “Session” cookies. Learn more at Wikipedia.

Cookie Types We Use

Essential Cookies: Used to authenticate users and prevent fraud. (Session)
Acceptance Cookies: Track cookie consent. (Persistent)
Functionality Cookies: Remember preferences such as language. (Persistent)

Cookie Consent and Control

When you visit our website, you will be prompted to accept or reject non-essential cookies. You can withdraw or modify your consent at any time by adjusting your cookie settings or through the cookie banner provided on our website.

We only use cookies necessary for functionality unless you explicitly opt-in to tracking or analytics cookies.

Use of Your Personal Data

To provide and maintain the Service
To manage Your Account
For the performance of a contract
To contact You
To provide news or offers (unless opted out)
To manage Your requests
For business transfers
For other purposes: analytics, marketing, user experience

Sharing Your Personal Data

With Service Providers
For business transfers
With Affiliates
With business partners
With other users
With Your consent

Retention of Your Personal Data

The Company will retain Your Personal Data only as long as necessary to fulfill purposes outlined in this policy.

Transfer of Your Personal Data

Your data may be transferred to — and maintained on — servers located outside Your country, including countries with different data protection laws.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting Personal Data. You may update or request deletion by contacting Us.

Disclosure of Your Personal Data

Business Transactions
Law enforcement
Other legal requirements

Security of Your Personal Data

While no method is 100% secure, we use commercially acceptable means to protect Your Personal Data.

GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have the following data protection rights under the General Data Protection Regulation (GDPR):

The right to access - You have the right to request copies of your personal data.
The right to rectification - You can request correction of inaccurate or incomplete data.
The right to erasure - You can request deletion of your personal data.
The right to restrict processing - You may request limited processing of your data.
The right to object to processing - You may object to our processing of your personal data.
The right to data portability - You can request that we transfer your data to another organization.

If you make a request, we will respond within one month. Please contact us via the methods listed below to exercise any of these rights.

Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect data from anyone under 13. If we become aware, we will take steps to remove it.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices.

Changes to This Privacy Policy

We may update this policy from time to time. We will notify You via prominent notice on our website or by email if applicable.

Contact Us

ChatWidget.info is a tradename of Sweet Suite IT VOF
Headquarters: Utrecht, The Netherlands
Chamber of Commerce Number: 87376504
VAT Number: NL864277635B01