Watermelon versus WhosOn

Watermelon is a Dutch no-code chatwidget platform.

They let you experience AI chatbot technology as never before. A GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.

Their integrated conversation builder interface allows you to create advanced dialog sequences to automate your customer’s optimal flow into your organization.

Watermelon’s payment model is based on a platform fee that starts at $149 per month for a monthly subscription, a fixed price per chatbot, and a small charge ($0.07) per conversation.

WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.

WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.

All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.

Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.

Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.