Tidio
2013
Szczecin, Poland
tidio.com
Compare Features, Integrations, Plugins, and Prices
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.
WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.
All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.
Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.
Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.