Owned by
Tidio
Tidio
Year founded
2013
2013
HQ Location
Szczecin, Poland
Szczecin, Poland
Website
tidio.com
tidio.com
LinkedIn
X (Twitter)
Tidio versus Watermelon
Compare Features, Integrations, Plugins, and Prices
Tidio Details
Watermelon Details
Owned by
Watermelon B.V.
Watermelon B.V.
Year founded
2016
2016
HQ Location
Utrecht, Netherlands
Utrecht, Netherlands
Website
watermelon.co
watermelon.co
What is Tidio?
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
What is Watermelon?
Watermelon is a Dutch no-code chatwidget platform.
They let you experience AI chatbot technology as never before. A GPT-4 supported communication tool to help your customers, empower your team and reduce your workload.
Their integrated conversation builder interface allows you to create advanced dialog sequences to automate your customer’s optimal flow into your organization.
Watermelon’s payment model is based on a platform fee that starts at $149 per month for a monthly subscription, a fixed price per chatbot, and a small charge ($0.07) per conversation.
Tidio Agent Tools
Watermelon Agent Tools
Agent Tools
Tidio
Watermelon
AI Assisted Flow
Canned Replies
Channel Switching
Chat History
Chat Status
Chat Transcripts
Chat Transfer
Contacts Export
Custom Visitor Permissions
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Knowledgebase
Internal Messaging
Internal Notes
Keyboard Shortcuts
Language Detection
Message Filter
Notifications Audio
Notifications Visual
Real Time Translation
Search
Tags
Team Inbox
Typing Indicator
Visitor Typing Preview
Pre-chat Options
Tidio
Watermelon
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
FAQ
Knowledgebase
Pop Out Window
Pre Chat Form
Quick Replies
Response Expectation
Triggers
Tidio Widget Customization
Watermelon Widget Customization
Widget Customization
Tidio
Watermelon
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Notification Sound
Real Time Customization
Remove -Powered by-
Tagline / Description
Visitor Migrate to Mobile (QR)
Visitor Notification Counter
Visitor Pop out Window
Visitor Request Human Agent
Widget Animation
Widget Behaviour
Widget Mobile
Widget Position
Widget Size and Shape
Tidio 3rd Party Platforms
Watermelon 3rd Party Platforms
3rd Party Platforms
Tidio
Watermelon
Salesforce
Webhooks
Zapier
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