Tidio
2013
Szczecin, Poland
tidio.com
Compare Features, Integrations, Plugins, and Prices
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
Talkative is more than just a chat widget. The platform offers full remote-support availability. Ideal if you’re in the application business and need to take a look at specific settings or uncover more details on your customer.
The integration with Mitel is unique and caters to a group of companies that already have voice services.
Canned Replies
Channel Switching
Chat History
Chat Status
Co-browsing
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Mark as Spam
Meeting Scheduling
Message Filter
Real Time Translation
Screen Sharing
Tags
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Agent Status
Automated Custom Greeting
Callback Request
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Message Routing
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Colors
Real Time Customization
Widget Behaviour
Widget Position
Calendly
Dialogflow
GPT
Microsoft Teams
Salesforce
Webhooks
Zapier
Zendesk