Owned by
Tidio
Tidio
Year founded
2013
2013
HQ Location
Szczecin, Poland
Szczecin, Poland
Website
tidio.com
tidio.com
LinkedIn
X (Twitter)
Tidio versus Olark
Compare Features, Integrations, Plugins, and Prices
Tidio Details
Olark Details
Owned by
Olark
Olark
Year founded
2008
2008
HQ Location
Ann Arbor MI, United States
Ann Arbor MI, United States
Website
olark.com
olark.com
No data available
No data available
What is Tidio?
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
What is Olark?
Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.
Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.
Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.
To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.
Agent Tools
Tidio
Olark
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Survey
File Sharing
Internal Notes
Keyboard Shortcuts
Mark as Spam
Notifications Audio
Notifications Visual
Search
Tags
Visitor Ban
Visitor Information
Visitor Page Tracking
Tidio Pre-chat Options
Pre-chat Options
Tidio
Olark
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Offline Form
Pre Chat Form
Triggers
Widget Customization
Tidio
Olark
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Widget Position
Widget Size and Shape
- Olark vs 3CX
- Olark vs Acornchat
- Olark vs Boei
- Olark vs Chaport
- Olark vs Chatlayer
- Olark vs Chatlio
- Olark vs Chatra
- Olark vs Chatwoot
- Olark vs Comm100
- Olark vs Crisp
- Olark vs Drift
- Olark vs Elfsight
- Olark vs Feederloop
- Olark vs Formilla
- Olark vs Freshchat
- Olark vs Futy
- Olark vs Gorgias
- Olark vs Gosquared
- Olark vs Helpscout
- Olark vs Hubspot
- Olark vs Hybridchat
- Olark vs Intercom
- Olark vs Jivochat
- Olark vs Kommunicate
- Olark vs Live Agent
- Olark vs Livechat
- Olark vs Melibo
- Olark vs Misterchat
- Olark vs Nser
- Olark vs Openwidget
- Olark vs Powr
- Olark vs Rocket Chat
- Olark vs Rumbletalk
- Olark vs Slaask
- Olark vs Smartsupp
- Olark vs Socialintents
- Olark vs Talkative
- Olark vs Tawk.to
- Olark vs Tidio
- Olark vs Trengo
- Olark vs Userlike
- Olark vs Virtualspirits
- Olark vs Watermelon
- Olark vs Whoson
- Tidio vs 3CX
- Tidio vs Acornchat
- Tidio vs Boei
- Tidio vs Chaport
- Tidio vs Chatlayer
- Tidio vs Chatlio
- Tidio vs Chatra
- Tidio vs Chatwoot
- Tidio vs Comm100
- Tidio vs Crisp
- Tidio vs Drift
- Tidio vs Elfsight
- Tidio vs Feederloop
- Tidio vs Formilla
- Tidio vs Freshchat
- Tidio vs Futy
- Tidio vs Gorgias
- Tidio vs Gosquared
- Tidio vs Helpscout
- Tidio vs Hubspot
- Tidio vs Hybridchat
- Tidio vs Intercom
- Tidio vs Jivochat
- Tidio vs Kommunicate
- Tidio vs Live Agent
- Tidio vs Livechat
- Tidio vs Melibo
- Tidio vs Misterchat
- Tidio vs Nser
- Tidio vs Openwidget
- Tidio vs Powr
- Tidio vs Rocket Chat
- Tidio vs Rumbletalk
- Tidio vs Slaask
- Tidio vs Smartsupp
- Tidio vs Socialintents
- Tidio vs Talkative
- Tidio vs Tawk.to
- Tidio vs Trengo
- Tidio vs Userlike
- Tidio vs Virtualspirits
- Tidio vs Watermelon
- Tidio vs Whoson