Tidio
2013
Szczecin, Poland
tidio.com
Compare Features, Integrations, Plugins, and Prices
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
MisterChat is a Dutch Managed live chat provider. They believe customers want instant and direct communication and see themselves as the answer for busy entrepreneurs. MisterChat allows business to outsource their live chat and give their customers the ultimate experience.
MisterChat specializes in the Dutch market but also offers English services. Their multilingual chat masters provide around-the-clock customer service. MisterChat focuses on real human connections to improve support.
AI Assisted Flow
Canned Replies
Chat History
Chat Rating
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Knowledgebase
Internal Notes
Mark as Spam
Notifications Audio
Notifications Visual
Search
Tags
Ticketing
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Automated Custom Greeting
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Fonts
Visitor Receive Chat Transcript
Widget Behaviour
Widget CSS Editing
Widget Position