Owned by
Tidio
Tidio
Year founded
2013
2013
HQ Location
Szczecin, Poland
Szczecin, Poland
Website
tidio.com
tidio.com
LinkedIn
X (Twitter)
Tidio versus LiveChat
Compare Features, Integrations, Plugins, and Prices
Tidio Details
LiveChat Details
Owned by
LiveChat, Inc
LiveChat, Inc
Year founded
2002
2002
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
livechat.com
livechat.com
No data available
No data available
What is Tidio?
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
What is LiveChat?
LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.
As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.
Agent Tools
Tidio
LiveChat
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Tags
Ticketing
Visitor Ban
Visitor Geo IP Tracking
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Tidio
LiveChat
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
FAQ
Instant Replies
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Tidio Widget Customization
Widget Customization
Tidio
LiveChat
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Visitor Migrate to Mobile (QR)
Visitor Mutable Notification Sounds
Visitor Receive Chat Transcript
Widget Position
Widget Size and Shape
Tidio 3rd Party Platforms
3rd Party Platforms
Tidio
LiveChat
Calendly
Clearbit
Dropbox
Feederloop
GIPHY
Google Ads
Google Drive
Google Meet
Google Tag Manager
Hubspot
Jira
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Mollie Payments
PayPal
Pipedrive
ProProfs
Salesforce
Slack
Stripe
TeamViewer
Tumblr
Webhooks
Zapier
Zendesk
Zoho
Zoom
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