Tidio
2013
Szczecin, Poland
tidio.com
Compare Features, Integrations, Plugins, and Prices
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
Canned Replies
Chat History
Chat Transcripts
File Sharing
Internal Notes
Language Detection
Search
Team Inbox
Visitor Information
Custom Greeting
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Colors
Widget Animation