Owned by
Tidio
Tidio
Year founded
2013
2013
HQ Location
Szczecin, Poland
Szczecin, Poland
Website
tidio.com
tidio.com
LinkedIn
X (Twitter)
Tidio versus Chaport
Compare Features, Integrations, Plugins, and Prices
Tidio Details
Chaport Details
Owned by
Chaport
Chaport
Year founded
2014
2014
HQ Location
Alhambra CA, United States
Alhambra CA, United States
Website
chaport.com
chaport.com
No data available
No data available
What is Tidio?
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
What is Chaport?
Founded in 2014, US-based Chaport has since become a live chat provider with a range of options and features to enhance customer support. They have set out to make communication with customers as easy and enjoyable as chatting with friends. By prioritizing user experience, Chaport seeks to enhance customer satisfaction and build stronger relationships between businesses and their customers.
The Chaport chatwidget determines the language of a visitor and automatically switches to their native language. Chaport currently supports 35 languages.
Agent Tools
Tidio
Chaport
Audio Notifications
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Notifications Audio
Notifications Visual
Search
Visitor Ban
Visitor Typing Preview
Visual Notifications
Tidio Pre-chat Options
Chaport Pre-chat Options
Pre-chat Options
Tidio
Chaport
Custom Greeting
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Tidio Widget Customization
Chaport Widget Customization
Widget Customization
Tidio
Chaport
Colors
Notification Settings
Widget Position
3rd Party Platforms
Tidio
Chaport
Zapier
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