Our business model
View Tidio profile
Tidio
Chatbot Live Chat
Live Chat
View AcornChat profile
AcornChat
Live Chat
Slack Email Capture Live Chat

Tidio versus AcornChat


Compare Features, Integrations, Plugins, and Prices

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Overview

Tidio Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $19 p/m
Free Plan: Available
Free Trial: 7 days

AcornChat Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $29 p/m
Free Plan:Not Available
Free Trial: 30 days

Tidio Details

Owned by
Tidio
Year founded
2013
HQ Location
Szczecin, Poland
Website
tidio.com
LinkedIn
X (Twitter)

AcornChat Details

Owned by
AcornChat
Year founded
2022
HQ Location
Hamilton County IN, United States
Website
acornchat.com
No data available
No data available

Tidio Notable Customers

AOS Group
Falcon Pack
Printpack

AcornChat Notable Customers


What is Tidio?

Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.

With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!

Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.

What is AcornChat?

AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.

The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.

Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.

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Features

Tidio Agent Interface Platforms

Android

iOS

Slack

Website Dashboard

AcornChat Agent Interface Platforms

Android

iOS

Slack

Website Dashboard

Agent Interface Platforms

Tidio

AcornChat

Android

iOS

Slack

Website Dashboard

Tidio Agent Tools

Canned Replies

AcornChat Agent Tools

Canned Replies

Agent Tools

Tidio

AcornChat

Canned Replies

Tidio Pre-chat Options

Email Capture

AcornChat Pre-chat Options

Email Capture

Pre-chat Options

Tidio

AcornChat

Email Capture

Tidio Supported Channels

Email

Facebook Messenger

Instagram

Website Chatwidget

AcornChat Supported Channels

Email

Facebook Messenger

Instagram

Website Chatwidget

Supported Channels

Tidio

AcornChat

Email

Facebook Messenger

Instagram

Website Chatwidget

Tidio Widget Customization

Colors

Remove -Powered by-

Widget Icon

AcornChat Widget Customization

Colors

Remove -Powered by-

Widget Icon

Widget Customization

Tidio

AcornChat

Colors

Remove -Powered by-

Widget Icon

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Integrations

Tidio 3rd Party Platforms

Slack

AcornChat 3rd Party Platforms

Slack

3rd Party Platforms

Tidio

AcornChat

Slack

Comparisons