Owned by
SocialIntents
SocialIntents
Year founded
2014
2014
HQ Location
Georgia, United States
Georgia, United States
Website
socialintents.com
socialintents.com
LinkedIn
X (Twitter)
SocialIntents versus WhosOn
Compare Features, Integrations, Plugins, and Prices
SocialIntents Details
WhosOn Details
Owned by
WhosOn
WhosOn
Year founded
2002
2002
HQ Location
Stafford, United Kingdom
Stafford, United Kingdom
Website
whoson.com
whoson.com
No data available
No data available
SocialIntents Notable Customers
No Data AvailableWhat is SocialIntents?
Social Intents offers a basic live chat widget that focuses on integrations with third parties.
Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.
Social Intents has also recently added ChatGPT integration in all their plans.
Social Intents doesn’t share any examples of its customer base.
What is WhosOn?
WhosOn, by Parker Sofware, originally one of the first website visitor analytics tools, has been a major player in the live chat business since 2003.
WhosOn defines itself as a specialist for niche projects, while still offering a robust out of the box chat service. They have the possibility for cloud-based, on-premise, or hybrid deployment.
All their plans include a multitude of features and integration options. They also offer paid options like an AI chatbot, remote desktop control, and real-time, two-way translation in 100 languages.
Their most simple plan starts at $33 per month for one agent. A 30 days free trial is available.
Customers of WhosOn include First International Bank & Trust, Harvard University, and Thomas Cook.
Agent Tools
SocialIntents
WhosOn
Audio Messages
Chat History
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Keyboard Shortcuts
Message Filter
Typing Indicator
Visual Notifications
SocialIntents Pre-chat Options
WhosOn Pre-chat Options
Pre-chat Options
SocialIntents
WhosOn
Canned Replies
Conversation Routing
Operation Hours Schedule
Pre Chat Form
Triggers
SocialIntents Widget Customization
Widget Customization
SocialIntents
WhosOn
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Remove -Powered by-
Visitor Request Human Agent
Widget Behaviour
Widget Position
WhosOn 3rd Party Platforms
3rd Party Platforms
SocialIntents
WhosOn
Airtable
Calendly
Dialogflow
Google Sheets
GPT
Hubspot
Jira
Klaviyo
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Sendinblue
Slack
Trello
Twilio
Webhooks
Zapier
Zoom
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