Owned by
SocialIntents
SocialIntents
Year founded
2014
2014
HQ Location
Georgia, United States
Georgia, United States
Website
socialintents.com
socialintents.com
LinkedIn
X (Twitter)
SocialIntents versus Tidio
Compare Features, Integrations, Plugins, and Prices
SocialIntents Details
Tidio Details
Owned by
Tidio
Tidio
Year founded
2013
2013
HQ Location
Szczecin, Poland
Szczecin, Poland
Website
tidio.com
tidio.com
No data available
No data available
SocialIntents Notable Customers
No Data AvailableWhat is SocialIntents?
Social Intents offers a basic live chat widget that focuses on integrations with third parties.
Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.
Social Intents has also recently added ChatGPT integration in all their plans.
Social Intents doesn’t share any examples of its customer base.
What is Tidio?
Tidio is a provider that offers a lot of value for startups and smaller companies. There are plenty of success stories from small founder teams with Tidio, including Wicklewood and Whisker Bag.
With a free forever plan that includes 3 agents as well as numerous upgrades and chatbots, they pack quite a punch!
Unique about Tidio is that you can initiate a chat with a user on your website in real-time as well as have a chatbot answer questions for you.
Agent Tools
SocialIntents
Tidio
Audio Messages
Canned Replies
Chat History
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Keyboard Shortcuts
Message Filter
Typing Indicator
Visual Notifications
SocialIntents Pre-chat Options
Tidio Pre-chat Options
Pre-chat Options
SocialIntents
Tidio
Canned Replies
Conversation Routing
Operation Hours Schedule
Pre Chat Form
Triggers
SocialIntents Widget Customization
Widget Customization
SocialIntents
Tidio
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Remove -Powered by-
Visitor Request Human Agent
Widget Behaviour
Widget Position
Tidio 3rd Party Platforms
3rd Party Platforms
SocialIntents
Tidio
Airtable
Calendly
Dialogflow
Google Sheets
GPT
Hubspot
Jira
Klaviyo
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Sendinblue
Slack
Trello
Twilio
Webhooks
Zapier
Zoom
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