Owned by
SocialIntents
SocialIntents
Year founded
2014
2014
HQ Location
Georgia, United States
Georgia, United States
Website
socialintents.com
socialintents.com
LinkedIn
X (Twitter)
SocialIntents versus OpenWidget
Compare Features, Integrations, Plugins, and Prices
SocialIntents Details
OpenWidget Details
Owned by
LiveChat, Inc.
LiveChat, Inc.
Year founded
2022
2022
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
openwidget.com
openwidget.com
No data available
No data available
SocialIntents Notable Customers
No Data AvailableOpenWidget Notable Customers
PrintawaveWhat is SocialIntents?
Social Intents offers a basic live chat widget that focuses on integrations with third parties.
Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.
Social Intents has also recently added ChatGPT integration in all their plans.
Social Intents doesn’t share any examples of its customer base.
What is OpenWidget?
OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.
- Contact form (email)
- Product cards to promote deals
- FAQ section
- Widget customization
It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.
It has plugins for popular eCommerce platforms like:
- BigCommerce
- Google Tag Manager
- OpenCart
- Shopify
- Squarespace
- Woocommerce
- WordPress
Agent Tools
SocialIntents
OpenWidget
Audio Messages
Chat History
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Keyboard Shortcuts
Message Filter
Typing Indicator
Visual Notifications
SocialIntents Pre-chat Options
OpenWidget Pre-chat Options
Pre-chat Options
SocialIntents
OpenWidget
Canned Replies
Conversation Routing
Email Capture
Operation Hours Schedule
Pre Chat Form
Product Cards
Triggers
Widget Customization
SocialIntents
OpenWidget
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Light and Dark Themes
Remove -Powered by-
Visitor Request Human Agent
Widget Behaviour
Widget Position
OpenWidget 3rd Party Platforms
3rd Party Platforms
SocialIntents
OpenWidget
Airtable
Calendly
Dialogflow
Google Sheets
GPT
Hubspot
Jira
Klaviyo
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Sendinblue
Slack
Trello
Twilio
Webhooks
Zapier
Zoom
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- Socialintents vs Rocket Chat
- Socialintents vs Rumbletalk
- Socialintents vs Slaask
- Socialintents vs Smartsupp
- Socialintents vs Talkative
- Socialintents vs Tawk.to
- Socialintents vs Tidio
- Socialintents vs Trengo
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- Socialintents vs Virtualspirits
- Socialintents vs Watermelon
- Socialintents vs Whoson