Owned by
SocialIntents
SocialIntents
Year founded
2014
2014
HQ Location
Georgia, United States
Georgia, United States
Website
socialintents.com
socialintents.com
LinkedIn
X (Twitter)
SocialIntents versus LiveChat
Compare Features, Integrations, Plugins, and Prices
SocialIntents Details
LiveChat Details
Owned by
LiveChat, Inc
LiveChat, Inc
Year founded
2002
2002
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
livechat.com
livechat.com
No data available
No data available
SocialIntents Notable Customers
No Data AvailableWhat is SocialIntents?
Social Intents offers a basic live chat widget that focuses on integrations with third parties.
Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.
Social Intents has also recently added ChatGPT integration in all their plans.
Social Intents doesn’t share any examples of its customer base.
What is LiveChat?
LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.
As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.
SocialIntents Agent Tools
LiveChat Agent Tools
Agent Tools
SocialIntents
LiveChat
Audio Messages
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Keyboard Shortcuts
Message Filter
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Visual Notifications
Pre-chat Options
SocialIntents
LiveChat
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
FAQ
Instant Replies
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Triggers
SocialIntents Widget Customization
LiveChat Widget Customization
Widget Customization
SocialIntents
LiveChat
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Visitor Migrate to Mobile (QR)
Visitor Mutable Notification Sounds
Visitor Receive Chat Transcript
Visitor Request Human Agent
Widget Behaviour
Widget Position
Widget Size and Shape
SocialIntents 3rd Party Platforms
LiveChat 3rd Party Platforms
3rd Party Platforms
SocialIntents
LiveChat
Airtable
Calendly
Clearbit
Dialogflow
Dropbox
Feederloop
GIPHY
Google Ads
Google Drive
Google Meet
Google Sheets
Google Tag Manager
GPT
Hubspot
Jira
Klaviyo
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Mollie Payments
PayPal
Pipedrive
ProProfs
Salesforce
Sendinblue
Slack
Stripe
TeamViewer
Trello
Tumblr
Twilio
Webhooks
Zapier
Zendesk
Zoho
Zoom
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