Owned by
SocialIntents
SocialIntents
Year founded
2014
2014
HQ Location
Georgia, United States
Georgia, United States
Website
socialintents.com
socialintents.com
LinkedIn
X (Twitter)
SocialIntents versus Live Agent
Compare Features, Integrations, Plugins, and Prices
SocialIntents Details
Live Agent Details
Owned by
Live Agent
Live Agent
Year founded
2006
2006
HQ Location
Bratislava, Slovakia
Bratislava, Slovakia
Website
liveagent.com
liveagent.com
No data available
No data available
SocialIntents Notable Customers
No Data AvailableWhat is SocialIntents?
Social Intents offers a basic live chat widget that focuses on integrations with third parties.
Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.
Social Intents has also recently added ChatGPT integration in all their plans.
Social Intents doesn’t share any examples of its customer base.
What is Live Agent?
LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.
Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.
A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.
SocialIntents Agent Tools
Live Agent Agent Tools
Agent Tools
SocialIntents
Live Agent
Audio Messages
Canned Replies
Chat History
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Keyboard Shortcuts
Message Filter
Notifications Audio
Notifications Visual
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Visual Notifications
SocialIntents Pre-chat Options
Pre-chat Options
SocialIntents
Live Agent
Automated Custom Greeting
Canned Replies
Conversation Routing
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
SocialIntents
Live Agent
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Notification Settings
Remove -Powered by-
Visitor Request Human Agent
Widget Animation
Widget Behaviour
Widget Mobile
Widget Position
Widget Size and Shape
3rd Party Platforms
SocialIntents
Live Agent
Agile CRM
Airtable
Calendly
Dialogflow
Feederloop
GIPHY
Google Forms
Google Sheets
GPT
Hubspot
Intercom
Jira
Klaviyo
Mailchimp
ManyChat
Microsoft Dynamics 365
Microsoft Teams
PayPal
Pipedrive
Quriobot
Salesforce
Sendinblue
Slack
Stripe
Trello
Twilio
Webhooks
Zapier
Zoom
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- Socialintents vs 3CX
- Socialintents vs Acornchat
- Socialintents vs Boei
- Socialintents vs Chaport
- Socialintents vs Chatlayer
- Socialintents vs Chatlio
- Socialintents vs Chatra
- Socialintents vs Chatwoot
- Socialintents vs Comm100
- Socialintents vs Crisp
- Socialintents vs Drift
- Socialintents vs Elfsight
- Socialintents vs Feederloop
- Socialintents vs Formilla
- Socialintents vs Freshchat
- Socialintents vs Futy
- Socialintents vs Gorgias
- Socialintents vs Gosquared
- Socialintents vs Helpscout
- Socialintents vs Hubspot
- Socialintents vs Hybridchat
- Socialintents vs Intercom
- Socialintents vs Jivochat
- Socialintents vs Kommunicate
- Socialintents vs Livechat
- Socialintents vs Melibo
- Socialintents vs Misterchat
- Socialintents vs Nser
- Socialintents vs Olark
- Socialintents vs Openwidget
- Socialintents vs Powr
- Socialintents vs Rocket Chat
- Socialintents vs Rumbletalk
- Socialintents vs Slaask
- Socialintents vs Smartsupp
- Socialintents vs Talkative
- Socialintents vs Tawk.to
- Socialintents vs Tidio
- Socialintents vs Trengo
- Socialintents vs Userlike
- Socialintents vs Virtualspirits
- Socialintents vs Watermelon
- Socialintents vs Whoson