SocialIntents
2014
Georgia, United States
socialintents.com
Compare Features, Integrations, Plugins, and Prices
Social Intents offers a basic live chat widget that focuses on integrations with third parties.
Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.
Social Intents has also recently added ChatGPT integration in all their plans.
Social Intents doesn’t share any examples of its customer base.
Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.
Open Source
Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.
Audio Messages
Canned Replies
Chat History
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Keyboard Shortcuts
Message Filter
Tags
Typing Indicator
Visual Notifications
Agent Status
Canned Replies
Conversation Routing
Email Capture
Operation Hours Schedule
Pre Chat Form
Product Cards
Triggers
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Remove -Powered by-
Visitor Pop out Window
Visitor Request Human Agent
Widget Behaviour
Widget Position
Airtable
Calendly
Dialogflow
Dyte Video & Voice Call
Google Sheets
Google Translate
GPT
Hubspot
Jira
Klaviyo
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Sendinblue
Slack
Trello
Twilio
Webhooks
Zapier
Zoom