Owned by
SocialIntents
SocialIntents
Year founded
2014
2014
HQ Location
Georgia, United States
Georgia, United States
Website
socialintents.com
socialintents.com
LinkedIn
X (Twitter)
SocialIntents versus 3CX
Compare Features, Integrations, Plugins, and Prices
SocialIntents Details
3CX Details
SocialIntents Notable Customers
No Data AvailableWhat is SocialIntents?
Social Intents offers a basic live chat widget that focuses on integrations with third parties.
Besides the live chat, Social Intents has apps for conversion popups and feedback forms available. They offer plugins for Shopify, WordPress, Bigcommerce, and Wix. You can set up your own chatbot through Google-owned Dialogflow.
Social Intents has also recently added ChatGPT integration in all their plans.
Social Intents doesn’t share any examples of its customer base.
What is 3CX?
3CX is the developer of an open-standards communications solution that innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance the customer experience.
With integrated video conferencing, apps for Android and iOS, website live chat, SMS, and WhatsApp Messaging Integration, 3CX offers companies a complete communications package out of the box.
More than 600,000 customers worldwide use 3CX. Maintaining its global presence, 3CX has offices in the United States, United Kingdom, Germany, South Africa, Russia, and Australia.
Agent Tools
SocialIntents
3CX
Audio Messages
Channel Switching
Chat History
Chat Status
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Keyboard Shortcuts
Message Filter
Search
Ticketing
Typing Indicator
Visitor Ban
Visitor Information
Visual Notifications
Pre-chat Options
SocialIntents
3CX
Agent Status
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Inactivity Message
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
SocialIntents
3CX
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Remove -Powered by-
Visitor Request Human Agent
Widget Animation
Widget Behaviour
Widget Position
Widget Size and Shape
3rd Party Platforms
SocialIntents
3CX
Airtable
Bitrix24
Calendly
Dialogflow
Freshdesk
Google Sheets
GPT
Hubspot
JetPack CRM
Jira
Klaviyo
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Sendinblue
Slack
Trello
Twilio
Webhooks
Zapier
Zendesk
Zoho
Zoom
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