Owned by
[LiveChat, Inc.](/provider/livechat/)
[LiveChat, Inc.](/provider/livechat/)
Year founded
2022
2022
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
openwidget.com
openwidget.com
LinkedIn
X (Twitter)
OpenWidget versus Formilla
Compare Features, Integrations, Plugins, and Prices
OpenWidget Details
Formilla Details
Owned by
Formilla
Formilla
Year founded
2012
2012
HQ Location
San Diego CA, United States
San Diego CA, United States
Website
formilla.com
formilla.com
No data available
No data available
OpenWidget Notable Customers
PrintawaveWhat is OpenWidget?
OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.
- Contact form (email)
- Product cards to promote deals
- FAQ section
- Widget customization
It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.
It has plugins for popular eCommerce platforms like:
- BigCommerce
- Google Tag Manager
- OpenCart
- Shopify
- Squarespace
- Woocommerce
- WordPress
What is Formilla?
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
OpenWidget Agent Tools
Agent Tools
OpenWidget
Formilla
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
File Sharing
Visitor Information
Visitor Page Tracking
OpenWidget Pre-chat Options
Formilla Pre-chat Options
Pre-chat Options
OpenWidget
Formilla
Automated Custom Greeting
Email Capture
Operation Hours Schedule
Pre Chat Form
Product Cards
Triggers
Widget Customization
OpenWidget
Formilla
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Light and Dark Themes
Remove -Powered by-
Widget CSS Editing
Widget Position
3rd Party Platforms
OpenWidget
Formilla
Zapier
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- Openwidget vs Rumbletalk
- Openwidget vs Slaask
- Openwidget vs Smartsupp
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- Openwidget vs Talkative
- Openwidget vs Tawk.to
- Openwidget vs Tidio
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