Owned by
Olark
Olark
Year founded
2008
2008
HQ Location
Ann Arbor MI, United States
Ann Arbor MI, United States
Website
olark.com
olark.com
LinkedIn
X (Twitter)
Olark versus SocialIntents
Compare Features, Integrations, Plugins, and Prices
Olark Details
SocialIntents Details
Owned by
SocialIntents
SocialIntents
Year founded
2014
2014
HQ Location
Georgia, United States
Georgia, United States
Website
socialintents.com
socialintents.com
No data available
No data available
SocialIntents Notable Customers
No Data AvailableWhat is Olark?
Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.
Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.
Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.
To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.
What is SocialIntents?
Olark Agent Tools
SocialIntents Agent Tools
Agent Tools
Olark
SocialIntents
Audio Messages
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Report
Customer Satisfaction Survey
File Sharing
Internal Notes
Keyboard Shortcuts
Mark as Spam
Message Filter
Notifications Audio
Notifications Visual
Search
Tags
Typing Indicator
Visitor Ban
Visitor Information
Visitor Page Tracking
Visual Notifications
SocialIntents Pre-chat Options
Pre-chat Options
Olark
SocialIntents
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Olark
SocialIntents
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Visitor Request Human Agent
Widget Behaviour
Widget Position
Widget Size and Shape
3rd Party Platforms
Olark
SocialIntents
Airtable
Calendly
Dialogflow
Google Meet
Google Sheets
GPT
Help Scout
Hubspot
Jira
Klaviyo
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Pipedrive
Salesforce
Sendinblue
Slack
Trello
Twilio
Webhooks
Zapier
Zendesk
Zoom
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