Owned by
Olark
Olark
Year founded
2008
2008
HQ Location
Ann Arbor MI, United States
Ann Arbor MI, United States
Website
olark.com
olark.com
LinkedIn
X (Twitter)
Olark versus Boei
Compare Features, Integrations, Plugins, and Prices
Olark Details
What is Olark?
Founded in 2008, Olark has seen the rise of chat software for over a decade. After getting funding from the famous YCombinator incubator Olark launched their first live chat platform.
Olark is committed to developing accessible software and is actively testing improvements in assistive technologies. It’s awesome to see a provider care about this often-overlooked aspect of customer service.
Besides live chat, Olark also markets as a customer metrics company. Since putting a widget on your platform gives you a lot of valuable data.
To ensure that every user always gets the right answer, the chatbot can transfer to a human employee at any time. This Human Handover is possible via Live Chat or E-Mail.
What is Boei?
Boei is a Dutch company founded in 2021 with the main focus on turning website visitors into leads. When someone makes contact through Boei they automatically become a lead. Leads can then be answered in another app or in the official apps (e.g. WhatsApp).
Boei aims to serve as the front end for customers to contact you, offering many integrations and plugins with that specific goal in mind. You can communicate through other platforms with a single button on your website.
Agent Tools
Olark
Boei
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Survey
File Sharing
Internal Notes
Keyboard Shortcuts
Mark as Spam
Notifications Audio
Notifications Visual
Search
Tags
Visitor Ban
Visitor Information
Visitor Page Tracking
Pre-chat Options
Olark
Boei
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Widget Customization
Olark
Boei
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Light and Dark Themes
Logo
Notification Settings
Remove -Powered by-
Tagline / Description
Visitor Migrate to Mobile (QR)
Widget Position
Widget Size and Shape
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