MisterChat BV
2020
Rotterdam, Netherlands
misterchat.nu
Compare Features, Integrations, Plugins, and Prices
MisterChat is a Dutch Managed live chat provider. They believe customers want instant and direct communication and see themselves as the answer for busy entrepreneurs. MisterChat allows business to outsource their live chat and give their customers the ultimate experience.
MisterChat specializes in the Dutch market but also offers English services. Their multilingual chat masters provide around-the-clock customer service. MisterChat focuses on real human connections to improve support.
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
AI Assisted Flow
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Knowledgebase
Internal Notes
Mark as Spam
Notifications Audio
Notifications Visual
Order Tracking
Search
Tags
Ticketing
Visitor Ban
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Agent Status
Automated Custom Greeting
Canned Replies
Email Capture
FAQ
Message Routing
Offline Form
Product Cards
Quick Replies
Triggers
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Fonts
Visitor Receive Chat Transcript
Widget Behaviour
Widget CSS Editing
Widget Position