Owned by
MakeIT Consulting GmbH & Co. KG
MakeIT Consulting GmbH & Co. KG
Year founded
2021
2021
HQ Location
Frankfurt am Main, Germany
Frankfurt am Main, Germany
Website
melibo.de
melibo.de
melibo versus OpenWidget
Compare Features, Integrations, Plugins, and Prices
melibo Details
OpenWidget Details
Owned by
LiveChat, Inc.
LiveChat, Inc.
Year founded
2022
2022
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
openwidget.com
openwidget.com
No data available
No data available
OpenWidget Notable Customers
PrintawaveWhat is melibo?
The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.
melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750
What is OpenWidget?
OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.
- Contact form (email)
- Product cards to promote deals
- FAQ section
- Widget customization
It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.
It has plugins for popular eCommerce platforms like:
- BigCommerce
- Google Tag Manager
- OpenCart
- Shopify
- Squarespace
- Woocommerce
- WordPress
Agent Tools
melibo
OpenWidget
AI Assisted Flow
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
File Sharing
Visitor Page Tracking
Visitor Typing Preview
melibo Pre-chat Options
OpenWidget Pre-chat Options
Pre-chat Options
melibo
OpenWidget
Canned Replies
Email Capture
FAQ
Operation Hours Schedule
Product Cards
Widget Customization
melibo
OpenWidget
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Light and Dark Themes
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape
3rd Party Platforms
melibo
OpenWidget
Hubspot
Pipedrive
Zendesk
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