Owned by
MakeIT Consulting GmbH & Co. KG
MakeIT Consulting GmbH & Co. KG
Year founded
2021
2021
HQ Location
Frankfurt am Main, Germany
Frankfurt am Main, Germany
Website
melibo.de
melibo.de
melibo versus Gosquared
Compare Features, Integrations, Plugins, and Prices
melibo Details
Gosquared Details
Owned by
Go Squared Ltd.
Go Squared Ltd.
Year founded
2006
2006
HQ Location
London, United Kingdom
London, United Kingdom
Website
gosquared.com
gosquared.com
No data available
No data available
What is melibo?
The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.
melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750
What is Gosquared?
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
Agent Tools
melibo
Gosquared
AI Assisted Flow
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
File Sharing
Internal Notes
Language Detection
Search
Team Inbox
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
melibo Pre-chat Options
Gosquared Pre-chat Options
Pre-chat Options
melibo
Gosquared
Canned Replies
Custom Greeting
FAQ
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Widget Customization
melibo
Gosquared
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Remove -Powered by-
Tagline / Description
Widget Animation
Widget Position
Widget Size and Shape
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