MakeIT Consulting GmbH & Co. KG
2021
Frankfurt am Main, Germany
melibo.de
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The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.
melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750
Boei is a Dutch company founded in 2021 with the main focus on turning website visitors into leads. When someone makes contact through Boei they automatically become a lead. Leads can then be answered in another app or in the official apps (e.g. WhatsApp).
Boei aims to serve as the front end for customers to contact you, offering many integrations and plugins with that specific goal in mind. You can communicate through other platforms with a single button on your website.
AI Assisted Flow
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
File Sharing
Visitor Page Tracking
Visitor Typing Preview
Canned Replies
Email Capture
FAQ
Operation Hours Schedule
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Logo
Remove -Powered by-
Tagline / Description
Visitor Migrate to Mobile (QR)
Widget Position
Widget Size and Shape