Owned by
LiveChat, Inc
LiveChat, Inc
Year founded
2002
2002
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
livechat.com
livechat.com
LinkedIn
X (Twitter)
LiveChat versus JivoChat
Compare Features, Integrations, Plugins, and Prices
LiveChat Details
JivoChat Details
Owned by
JivoSite
JivoSite
Year founded
2012
2012
HQ Location
Vitoria ES, Brazil
Vitoria ES, Brazil
Website
jivochat.com
jivochat.com
What is LiveChat?
LiveChat, originally from Poland, has been in the online customer service software business since 2002, being one the first companies to provide a live chat function to websites. Much like Google, Limousine, and Xerox, their brand name has become a synonym for the product.
As one of the largest liver chat providers, they offer a large number of app integrations and customization possibilities, ranging from CRM to e-commerce and help desk software. LiveChat has a substantial customer base of more than 37,000 companies worldwide.
What is JivoChat?
JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.
JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.
LiveChat Agent Tools
JivoChat Agent Tools
Agent Tools
LiveChat
JivoChat
Audio Messages
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Status
Chat Transcripts
Chat Transfer
Co-browsing
Contacts Export
Custom Visitor Permissions
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Knowledgebase
Internal Messaging
Internal Notes
Keyboard Shortcuts
Mark as Spam
Message Filter
Notifications Audio
Notifications Visual
Reminders
Search
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
LiveChat
JivoChat
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Instant Replies
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Quick Replies
Triggers
LiveChat Widget Customization
JivoChat Widget Customization
Widget Customization
LiveChat
JivoChat
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Fonts
Light and Dark Themes
Notification Settings
Notification Sound
Real Time Customization
Remove -Powered by-
Visitor Migrate to Mobile (QR)
Visitor Mutable Notification Sounds
Visitor Receive Chat Transcript
Visitor Request Human Agent
Widget Mobile
Widget Position
Widget Size and Shape
LiveChat 3rd Party Platforms
JivoChat 3rd Party Platforms
3rd Party Platforms
LiveChat
JivoChat
Agile CRM
Calendly
Clearbit
Dialogflow
Dropbox
Feederloop
GIPHY
Google Ads
Google Drive
Google Meet
Google Sheets
Google Tag Manager
Google Translate
Hubspot
Jira
Mailchimp
Microsoft Dynamics 365
Microsoft Teams
Mollie Payments
PayPal
Pipedrive
ProProfs
Salesforce
Sendinblue
Slack
Stripe
TeamViewer
Trello
Tumblr
Webhooks
Zapier
Zendesk
Zoho
Zoom
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