Live Agent versus Kommunicate

LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.

Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.

A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.

Kommunicate is a no-code, drag-and-drop chatbot platform for all business sizes. They can help companies to deliver personalized experiences with their live chat.

With Kommunicate, you can create fully customized chat widgets that can be easily integrated with mobile apps built on native and hybrid frameworks, websites, and tablets.

Its powerful NLP, with integrations with Zendesk, WhatsApp, Telegram, Messenger, Zapier, Google Analytics, and many more, makes it easy for you to use the same chatbot on different platforms. 

Kommunicate offers solutions for growing start-ups up to enterprises with their simple and intuitive user interface wrapped over a powerful conversational AI.