Live Agent
2006
Bratislava, Slovakia
liveagent.com
Compare Features, Integrations, Plugins, and Prices
LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.
Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.
A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.
Hybrid.chat is a No-code / Low code conversational AI tool to build:
Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .
AI Assisted Flow
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Meeting Scheduling
Notifications Audio
Notifications Visual
Search
Tags
Ticketing
Typing Indicator
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Automated Custom Greeting
Canned Replies
Conversation Routing
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Animation
Widget Behaviour
Widget Mobile
Widget Position
Widget Size and Shape
Agile CRM
Feederloop
GIPHY
Google Forms
Google Sheets
Hubspot
Intercom
Klaviyo
Mailchimp
ManyChat
PayPal
Pipedrive
Quriobot
Salesforce
Slack
Stripe
Trello
Twilio
Webhooks
Zapier