Live Agent
2006
Bratislava, Slovakia
liveagent.com
Compare Features, Integrations, Plugins, and Prices
LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.
Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.
A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.
The French Crisp Chat offers everything you might need starting out with live chat for your website or business.
They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.
Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.
Audio Messages
Canned Replies
Chat History
Chat Rating
Chat Transcripts
Chat Transfer
Co-browsing
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Keyboard Shortcuts
Notifications Audio
Notifications Visual
Real Time Translation
Reminders
Search
Tags
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Triggers
Avatar / Profile Picture / Logo
Colors
Notification Settings
Remove -Powered by-
Widget Animation
Widget Behaviour
Widget Mobile
Widget Position
Widget Size and Shape
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GitHub
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Google Sheets
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Intercom
Jira
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PayPal
Pipedrive
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Rating Fish
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Slack
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Webhooks
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