Owned by
JivoSite
JivoSite
Year founded
2012
2012
HQ Location
Vitoria ES, Brazil
Vitoria ES, Brazil
Website
jivochat.com
jivochat.com
JivoChat versus Gosquared
Compare Features, Integrations, Plugins, and Prices
JivoChat Details
Gosquared Details
Owned by
Go Squared Ltd.
Go Squared Ltd.
Year founded
2006
2006
HQ Location
London, United Kingdom
London, United Kingdom
Website
gosquared.com
gosquared.com
No data available
No data available
What is JivoChat?
JivoChat is an omnichannel communication platform that has more than 270K active users around the globe. Their platform integrates with popular services like WordPress, Squarespace, and Shopify.
JivoChat offers 11 channels like Instagram, Telegram, and WhatsApp to connect with customers. The chat is rich in features with an AI chatbot, video chat, and translation for 90+ languages.
What is Gosquared?
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
JivoChat Agent Tools
Gosquared Agent Tools
Agent Tools
JivoChat
Gosquared
Audio Messages
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Status
Chat Transcripts
Chat Transfer
Co-browsing
Contacts Export
Custom Visitor Permissions
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Knowledgebase
Internal Messaging
Internal Notes
Keyboard Shortcuts
Language Detection
Mark as Spam
Message Filter
Notifications Audio
Notifications Visual
Reminders
Search
Tags
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Information
Visitor Typing Preview
Pre-chat Options
JivoChat
Gosquared
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Quick Replies
Triggers
Gosquared Widget Customization
Widget Customization
JivoChat
Gosquared
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Notification Settings
Notification Sound
Real Time Customization
Remove -Powered by-
Visitor Receive Chat Transcript
Visitor Request Human Agent
Widget Animation
Widget Mobile
Widget Position
Widget Size and Shape
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