Owned by
HybridChat
HybridChat
Year founded
2016
2016
HQ Location
Bengalore, India
Bengalore, India
Website
hybrid.chat
hybrid.chat
HybridChat versus OpenWidget
Compare Features, Integrations, Plugins, and Prices
HybridChat Details
OpenWidget Details
Owned by
LiveChat, Inc.
LiveChat, Inc.
Year founded
2022
2022
HQ Location
Wrocław, Poland
Wrocław, Poland
Website
openwidget.com
openwidget.com
No data available
No data available
OpenWidget Notable Customers
PrintawaveWhat is HybridChat?
Hybrid.chat is a No-code / Low code conversational AI tool to build:
- Smart NLP-based chatbots.
- Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
- Automation workflows
- E-commerce order management bots
Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .
What is OpenWidget?
OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.
- Contact form (email)
- Product cards to promote deals
- FAQ section
- Widget customization
It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.
It has plugins for popular eCommerce platforms like:
- BigCommerce
- Google Tag Manager
- OpenCart
- Shopify
- Squarespace
- Woocommerce
- WordPress
OpenWidget Agent Tools
Agent Tools
HybridChat
OpenWidget
AI Assisted Flow
Canned Replies
Chat Transcripts
File Sharing
Meeting Scheduling
Search
Ticketing
HybridChat Pre-chat Options
OpenWidget Pre-chat Options
Pre-chat Options
HybridChat
OpenWidget
Canned Replies
Email Capture
Product Cards
Widget Customization
HybridChat
OpenWidget
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Light and Dark Themes
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
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