Owned by
HybridChat
HybridChat
Year founded
2016
2016
HQ Location
Bengalore, India
Bengalore, India
Website
hybrid.chat
hybrid.chat
HybridChat versus melibo
Compare Features, Integrations, Plugins, and Prices
HybridChat Details
melibo Details
Owned by
MakeIT Consulting GmbH & Co. KG
MakeIT Consulting GmbH & Co. KG
Year founded
2021
2021
HQ Location
Frankfurt am Main, Germany
Frankfurt am Main, Germany
Website
melibo.de
melibo.de
What is HybridChat?
Hybrid.chat is a No-code / Low code conversational AI tool to build:
- Smart NLP-based chatbots.
- Omnichannel shared inbox (WhatsApp, Facebook, Live Chat, voice, Slack, Mattermost, etc )
- Automation workflows
- E-commerce order management bots
Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .
What is melibo?
The German chatbot company melibo combines live chat with AI Chatbots. The chatbot is there for your customers 24/7 and answers all those repetitive questions, while your agents can focus on more critical and complex inquiries.
melibo’s primary focus still seems to be on the German market but they are shifting to a more international approach with the addition of an English version of their website. The chatbot’s learning can be done in multiple languages through DeepL Translator. The chatbot on their website only speaks German, though. 750
Agent Tools
HybridChat
melibo
AI Assisted Flow
Canned Replies
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Scheduling
File Sharing
Meeting Scheduling
Search
Ticketing
Visitor Page Tracking
Visitor Typing Preview
HybridChat Pre-chat Options
melibo Pre-chat Options
Pre-chat Options
HybridChat
melibo
Canned Replies
FAQ
Operation Hours Schedule
Widget Customization
HybridChat
melibo
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position
Widget Size and Shape
3rd Party Platforms
HybridChat
melibo
Hubspot
Pipedrive
Webhooks
Zapier
Zendesk
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