Go Squared Ltd.
2006
London, United Kingdom
gosquared.com
Compare Features, Integrations, Plugins, and Prices
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
OpenWidget is a free eCommerce widget launched in November 2022 by LiveChat.inc. It is not a real-time live chat but has 4 important features.
It is easy to set up but offers limited customization options, as can be expected for such a free tool. There is no option to upload images, they have to be linked to a URL. All changes are applied to the widget on your website in real time without the need to replace the script.
It has plugins for popular eCommerce platforms like:
Chat History
Chat Transcripts
File Sharing
Internal Notes
Language Detection
Search
Team Inbox
Visitor Information
Custom Greeting
Email Capture
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Product Cards
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Light and Dark Themes
Widget Animation
Widget Position