Owned by
Go Squared Ltd.
Go Squared Ltd.
Year founded
2006
2006
HQ Location
London, United Kingdom
London, United Kingdom
Website
gosquared.com
gosquared.com
LinkedIn
X (Twitter)
Gosquared versus Live Agent
Compare Features, Integrations, Plugins, and Prices
Gosquared Details
Live Agent Details
Owned by
Live Agent
Live Agent
Year founded
2006
2006
HQ Location
Bratislava, Slovakia
Bratislava, Slovakia
Website
liveagent.com
liveagent.com
No data available
No data available
What is Gosquared?
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
What is Live Agent?
LiveAgent offers an all-in-one support helpdesk. What started out as a simple software development company from Slovakia, turned into a hyper-focused customer service company. It all started when they couldn’t find any software with the functionality they believe is essential for customer support.
Since LiveAgents’s start in 2006, they have been improving their products and functionality to offer a staggering 175+ features and more than 220 integrations, plugins, and apps.
A unique feature of LiveAgent is gamification to increase your agents’ engagement and promote healthy competition. You can award badges and rewards based on the evaluation of an agent’s performance.
Gosquared Agent Tools
Live Agent Agent Tools
Agent Tools
Gosquared
Live Agent
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Language Detection
Notifications Audio
Notifications Visual
Search
Tags
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Gosquared
Live Agent
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Triggers
Gosquared Widget Customization
Widget Customization
Gosquared
Live Agent
Colors
Notification Settings
Remove -Powered by-
Widget Animation
Widget Behaviour
Widget Mobile
Widget Position
Widget Size and Shape
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