Go Squared Ltd.
2006
London, United Kingdom
gosquared.com
Compare Features, Integrations, Plugins, and Prices
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
Formilla has been in business since 2012, mainly focusing on live chat and marketing automation. They also offer Managed Live Chat, which you can use to back up or outsource your customer service and let Formilla handle your chats with their highly-trained live chat agents.
Their live chat integrates with WordPress, Weebly, Shopify, Wix, Joomla, and more. It includes features like AI and custom chatbots, language support, and custom branding.
Canned Replies
Chat History
Chat Transcripts
Chat Transfer
File Sharing
Internal Notes
Language Detection
Search
Team Inbox
Visitor Information
Visitor Page Tracking
Automated Custom Greeting
Custom Greeting
Email Capture
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Fonts
Remove -Powered by-
Widget Animation
Widget CSS Editing
Widget Position