Go Squared Ltd.
2006
London, United Kingdom
gosquared.com
Compare Features, Integrations, Plugins, and Prices
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
Chatwoot is a Free Open Source Software and SaaS live chat platform. You can choose to have your live chat hosted by them or opt for self-hosting. The installation process of a self-hosted live chat has been simplified with their one-click install guides for cloud providers like AWS, DigitalOcean, and Heroku or with deployment options like Docker, Linux VM (Ubuntu 20.04 LTS), or the Chatwoot CTL.
Open Source
Chatwoot’s Community Edition is published under the MIT license. You can find SDK implementations, review the code or contribute to the projects in the Chatwoot repository. The Enterprise Edition is available under a proprietary license. You can still audit the source code. However, modification is not allowed.
Canned Replies
Chat History
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Keyboard Shortcuts
Language Detection
Message Filter
Search
Tags
Team Inbox
Typing Indicator
Visitor Information
Agent Status
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Product Cards
Colors
Visitor Pop out Window
Widget Animation