Go Squared Ltd.
2006
London, United Kingdom
gosquared.com
Compare Features, Integrations, Plugins, and Prices
Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
Chatra, a live chat solution targeted mostly at small and medium-sized businesses, was bought by Sendinblue in 2021. It’s been announced that Chatra will merge into Sendinblue’s complete digital marketing and e-commerce suite.
The company profiles itself with its personal approach to customers, although they report having over 45,000 customers. Chatra hosts a self-published book and guides section on the website to help you improve your customer relation game.
AI Assisted Flow
Canned Replies
Chat History
Chat Status
Chat Transcripts
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Language Detection
Search
Team Inbox
Visitor Ban
Visitor Information
Visitor Typing Preview
Automated Custom Greeting
Custom Greeting
Knowledgebase
Offline Form
Operation Hours Schedule
Pre Chat Form
Triggers
Avatar / Profile Picture / Logo
Chatbox Size
Colors
Display Name and Title
Widget Animation
Widget Position
Widget Size and Shape