Go Squared Ltd.
2006
London, United Kingdom
gosquared.com
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Started in 2006, the British GoSquared defines itself as a provider of growth software for subscription businesses. Their services consist of customer engagement, live chat, and web analytics.
GoSquared live chat has integrations with platforms like WordPress, Zapier, and Zendesk. It offers the possibility to import customer data from a.o. Intercom and Salesforce. The number of available features for live chat is relatively limited.
AcornChat is a dedicated Live Chat integration for Slack. It is intended for companies with fewer than 15 employees. AcornChat does not have its own dashboard, all conversations are managed in your Slack workspace. If you are already a Slack power user this might be a perfect fit for you.
The app is straightforward and has one other functionality than routing all messages through Slack; you can enable the email capture function when you are not online to answer any incoming queries. Set up the chat widget and create a dedicated channel or select an existing one in Slack. A new thread is created for each visitor that contacts you, providing a clear overview.
Read more about the pros and cons of Acorn Chat in our analysis of the best live chats with Slack integration of 2023.
Chat History
Chat Transcripts
File Sharing
Internal Notes
Language Detection
Search
Team Inbox
Visitor Information
Custom Greeting
Email Capture
Knowledgebase
Operation Hours Schedule
Pre Chat Form
Colors
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Widget Animation
Widget Icon