Owned by
Gorgias
Gorgias
Year founded
2015
2015
HQ Location
San Francisco CA, United States
San Francisco CA, United States
Website
gorgias.com
gorgias.com
LinkedIn
X (Twitter)
Gorgias versus VirtualSpirits
Compare Features, Integrations, Plugins, and Prices
Gorgias Details
VirtualSpirits Details
Owned by
VirtualSpirits
VirtualSpirits
Year founded
2006
2006
HQ Location
Tel Aviv, Israel
Tel Aviv, Israel
Website
virtualspirits.com
virtualspirits.com
No data available
No data available
What is Gorgias?
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
What is VirtualSpirits?
The Virtual Spirits website offers limited information about the features and integrations of their live chat. The main focus is on self-learning chatbot AI.
The unique selling point of Virtual Spirits is their Chatbot Experts Service. A personal account manager will help create, manage, and optimize your chatbot to have it tailored to your business. They also offer 100+ chatbot templates targeted at specific industries.
Their plans start at $9 for one agent and up to 200 visitors per month. A 30 days free trial is available for this plan. The trial can be continued as a free plan with basic functionality.
Customers of Virtual Spirits include mostly smaller and local businesses like Canteen, Finotec, and Golden Glove Movers.
Agent Tools
Gorgias
VirtualSpirits
Canned Replies
Channel Switching
Chat History
Chat Rating
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Order Tracking
Ticketing
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
VirtualSpirits Pre-chat Options
Pre-chat Options
Gorgias
VirtualSpirits
Agent Status
Canned Replies
Email Capture
FAQ
Message Routing
Offline Form
Product Cards
Quick Replies
Triggers
Gorgias Widget Customization
VirtualSpirits Widget Customization
Widget Customization
Gorgias
VirtualSpirits
Avatar / Profile Picture / Logo
Colors
Widget Position
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