Our business model
View Gorgias profile
Gorgias
Help Desk Live Chat
Business SMS Order Management Call Management
View Talkative profile
Talkative
Call Center Chatbot Engagement Widget
Live Chat Co-browsing Omnichannel

Gorgias versus Talkative


Compare Features, Integrations, Plugins, and Prices

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Overview

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Talkative Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $229 p/m
Free Plan:Not Available
Free Trial: 14 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
Website
gorgias.com
LinkedIn
X (Twitter)

Talkative Details

Owned by
Talkative
Year founded
2016
HQ Location
Newport, United Kingdom
Website
gettalkative.com
No data available
No data available

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

Talkative Notable Customers

Bravissimo, the MDU
ICX

What is Gorgias?

Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

What is Talkative?

Talkative is more than just a chat widget. The platform offers full remote-support availability. Ideal if you’re in the application business and need to take a look at specific settings or uncover more details on your customer.

The integration with Mitel is unique and caters to a group of companies that already have voice services.

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Features

Gorgias Agent Interface Platforms

Android

iOS

Website Dashboard

Talkative Agent Interface Platforms

Android

iOS

Website Dashboard

Agent Interface Platforms

Gorgias

Talkative

Android

iOS

Website Dashboard

Gorgias Agent Tools

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Co-browsing

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Mark as Spam

Meeting Scheduling

Message Filter

Order Tracking

Real Time Translation

Screen Sharing

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Talkative Agent Tools

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Co-browsing

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Mark as Spam

Meeting Scheduling

Message Filter

Order Tracking

Real Time Translation

Screen Sharing

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Agent Tools

Gorgias

Talkative

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Status

Co-browsing

Customer Satisfaction Report

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Mark as Spam

Meeting Scheduling

Message Filter

Order Tracking

Real Time Translation

Screen Sharing

Tags

Ticketing

Typing Indicator

Visitor Ban

Visitor Geo IP Tracking

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Visitor Typing Preview

Gorgias Pre-chat Options

Agent Status

Automated Custom Greeting

Callback Request

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Quick Replies

Triggers

Talkative Pre-chat Options

Agent Status

Automated Custom Greeting

Callback Request

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Quick Replies

Triggers

Pre-chat Options

Gorgias

Talkative

Agent Status

Automated Custom Greeting

Callback Request

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Message Routing

Offline Form

Operation Hours Schedule

Pre Chat Form

Product Cards

Quick Replies

Triggers

Gorgias Supported Channels

Email

Facebook Messenger

Google Business Messages

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Talkative Supported Channels

Email

Facebook Messenger

Google Business Messages

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Supported Channels

Gorgias

Talkative

Email

Facebook Messenger

Google Business Messages

Instagram

Phone Call

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Gorgias Widget Customization

Avatar / Profile Picture / Logo

Colors

Real Time Customization

Widget Behaviour

Widget Position

Talkative Widget Customization

Avatar / Profile Picture / Logo

Colors

Real Time Customization

Widget Behaviour

Widget Position

Widget Customization

Gorgias

Talkative

Avatar / Profile Picture / Logo

Colors

Real Time Customization

Widget Behaviour

Widget Position

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Integrations

Gorgias 3rd Party Platforms

Ada

Calendly

Dialogflow

GPT

Klaviyo

Microsoft Teams

Postscript

Recharge

Salesforce

Webhooks

Yotpo

Zapier

Zendesk

Talkative 3rd Party Platforms

Ada

Calendly

Dialogflow

GPT

Klaviyo

Microsoft Teams

Postscript

Recharge

Salesforce

Webhooks

Yotpo

Zapier

Zendesk

3rd Party Platforms

Gorgias

Talkative

Ada

Calendly

Dialogflow

GPT

Klaviyo

Microsoft Teams

Postscript

Recharge

Salesforce

Webhooks

Yotpo

Zapier

Zendesk

Gorgias CMS Integrations

BigCommerce

Magento

Shopify

Talkative CMS Integrations

BigCommerce

Magento

Shopify

CMS Integrations

Gorgias

Talkative

BigCommerce

Magento

Shopify

Comparisons