Our business model
View Gorgias profile
Gorgias
Help Desk Live Chat
Business SMS Order Management Call Management
View Kommunicate profile
Kommunicate
Chatbot Conversational AI Help Desk
Live Chat Integrations Omnichannel

Gorgias versus Kommunicate


Compare Features, Integrations, Plugins, and Prices

style="margin-bottom: 5px;">

Overview

Gorgias Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $10 p/m
Free Plan:Not Available
Free Trial: 7 days

Kommunicate Pricing Model

  • Conversation Based
  • Feature Based
  • Seat Based
Starts from: $40 p/m
Free Plan: Available
Free Trial: 30 days

Gorgias Details

Owned by
Gorgias
Year founded
2015
HQ Location
San Francisco CA, United States
Website
gorgias.com
LinkedIn
X (Twitter)

Kommunicate Details

Owned by
Intentive Technologies Pvt Ltd.
Year founded
2020
HQ Location
Bangalore, India
Website
kommunicate.io
Kommunicate on LinkedIn
Kommunicate on X

Gorgias Notable Customers

Steve Madden
Bokksu
Marine Layer

What is Gorgias?

Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.

Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.

What is Kommunicate?

Kommunicate is a no-code, drag-and-drop chatbot platform for all business sizes. They can help companies to deliver personalized experiences with their live chat.

With Kommunicate, you can create fully customized chat widgets that can be easily integrated with mobile apps built on native and hybrid frameworks, websites, and tablets.

Its powerful NLP, with integrations with Zendesk, WhatsApp, Telegram, Messenger, Zapier, Google Analytics, and many more, makes it easy for you to use the same chatbot on different platforms. 

Kommunicate offers solutions for growing start-ups up to enterprises with their simple and intuitive user interface wrapped over a powerful conversational AI.

>

Features

Gorgias Agent Interface Platforms

Android

iOS

Website Dashboard

Kommunicate Agent Interface Platforms

Android

iOS

Website Dashboard

Agent Interface Platforms

Gorgias

Kommunicate

Android

iOS

Website Dashboard

Gorgias Agent Tools

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Order Tracking

Search

Tags

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Kommunicate Agent Tools

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Order Tracking

Search

Tags

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Agent Tools

Gorgias

Kommunicate

Canned Replies

Channel Switching

Chat History

Chat Rating

Chat Transcripts

Customer Satisfaction Survey

Email Forwarding

File Sharing

Internal Notes

Keyboard Shortcuts

Order Tracking

Search

Tags

Ticketing

Visitor Geo Tracking

Visitor Information

Visitor Page Tracking

Gorgias Pre-chat Options

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Message Routing

Offline Form

Pre Chat Form

Product Cards

Quick Replies

Triggers

Kommunicate Pre-chat Options

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Message Routing

Offline Form

Pre Chat Form

Product Cards

Quick Replies

Triggers

Pre-chat Options

Gorgias

Kommunicate

Agent Status

Automated Custom Greeting

Canned Replies

Conversation Routing

Custom Greeting

Email Capture

FAQ

Knowledgebase

Message Routing

Offline Form

Pre Chat Form

Product Cards

Quick Replies

Triggers

Gorgias Supported Channels

Email

Facebook Messenger

Instagram

Line

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Kommunicate Supported Channels

Email

Facebook Messenger

Instagram

Line

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Supported Channels

Gorgias

Kommunicate

Email

Facebook Messenger

Instagram

Line

Phone Call

Telegram

Text Messaging (SMS)

Twitter

Website Chatwidget

WhatsApp

Gorgias Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Notification Sound

Remove -Powered by-

Visitor Notification Counter

Visitor Pop out Window

Widget Mobile

Widget Position

Kommunicate Widget Customization

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Notification Sound

Remove -Powered by-

Visitor Notification Counter

Visitor Pop out Window

Widget Mobile

Widget Position

Widget Customization

Gorgias

Kommunicate

Avatar / Profile Picture / Logo

Colors

Display Name and Title

Notification Settings

Notification Sound

Remove -Powered by-

Visitor Notification Counter

Visitor Pop out Window

Widget Mobile

Widget Position

>

Integrations

Gorgias 3rd Party Platforms

Ada

Agile CRM

Dialogflow

Klaviyo

Pipedrive

Postscript

Recharge

Twilio

Webhooks

Yotpo

Zapier

Zendesk

Kommunicate 3rd Party Platforms

Ada

Agile CRM

Dialogflow

Klaviyo

Pipedrive

Postscript

Recharge

Twilio

Webhooks

Yotpo

Zapier

Zendesk

3rd Party Platforms

Gorgias

Kommunicate

Ada

Agile CRM

Dialogflow

Klaviyo

Pipedrive

Postscript

Recharge

Twilio

Webhooks

Yotpo

Zapier

Zendesk

Gorgias CMS Integrations

BigCommerce

Dukaan

GoDaddy

Joomla

Magento

Moodle

Shopify

Squarespace

Webflow

Wix

WooCommerce

WordPress

Kommunicate CMS Integrations

BigCommerce

Dukaan

GoDaddy

Joomla

Magento

Moodle

Shopify

Squarespace

Webflow

Wix

WooCommerce

WordPress

CMS Integrations

Gorgias

Kommunicate

BigCommerce

Dukaan

GoDaddy

Joomla

Magento

Moodle

Shopify

Squarespace

Webflow

Wix

WooCommerce

WordPress

Comparisons