Gorgias
2015
San Francisco CA, United States
gorgias.com
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Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
Hybrid.chat is a No-code / Low code conversational AI tool to build:
Hybrid.chat is one of the providers that integrate with Slack. Find out more about their pros and cons in our Slack Live Chat Apps article .
AI Assisted Flow
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Transcripts
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Meeting Scheduling
Order Tracking
Search
Ticketing
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Agent Status
Canned Replies
Email Capture
FAQ
Message Routing
Offline Form
Product Cards
Quick Replies
Triggers
Avatar / Profile Picture / Logo
Colors
Display Name and Title
Notification Settings
Remove -Powered by-
Tagline / Description
Widget Position