Owned by
Gorgias
Gorgias
Year founded
2015
2015
HQ Location
San Francisco CA, United States
San Francisco CA, United States
Website
gorgias.com
gorgias.com
LinkedIn
X (Twitter)
Gorgias versus Drift
Compare Features, Integrations, Plugins, and Prices
Gorgias Details
Drift Details
Owned by
Drift
Drift
Year founded
2015
2015
HQ Location
Boston MA, United States
Boston MA, United States
Website
drift.com
drift.com
No data available
No data available
What is Gorgias?
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
What is Drift?
Founded in 2015, Drift is now a part of salesloft and employs over 500 people, their growth has been impressive.
Drift started out with a simple chat widget but offers full sales, marketing, and support suites tailored to the specific needs of different types of industries.
Gorgias Agent Tools
Drift Agent Tools
Agent Tools
Gorgias
Drift
Canned Replies
Channel Switching
Chat History
Chat Rating
Customer Satisfaction Report
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Notes
Keyboard Shortcuts
Meeting Scheduling
Order Tracking
Ticketing
Visitor Ban
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Pre-chat Options
Gorgias
Drift
Agent Status
Canned Replies
Custom Greeting
Email Capture
FAQ
Instant Replies
Message Routing
Offline Form
Product Cards
Quick Replies
Triggers
Gorgias Widget Customization
Drift Widget Customization
Widget Customization
Gorgias
Drift
Avatar / Profile Picture / Logo
Colors
Widget Position
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