Owned by
Gorgias
Gorgias
Year founded
2015
2015
HQ Location
San Francisco CA, United States
San Francisco CA, United States
Website
gorgias.com
gorgias.com
LinkedIn
X (Twitter)
Gorgias versus Crisp
Compare Features, Integrations, Plugins, and Prices
Gorgias Details
Crisp Details
Owned by
Crisp IM
Crisp IM
Year founded
2017
2017
HQ Location
Nantes, France
Nantes, France
Website
crisp.chat
crisp.chat
What is Gorgias?
Gorgias offers an extensive product that helps DTC companies (Shopify, and other online e-commerce businesses) with support and live chat throughout their supply chain and delivery, monitoring your socials as well as allowing customers to chat with you on your website.
Unique about Gorgias is its Academy, where they offer Agent training next to regular account setups. You need a subscription in order to access these documents, but the academy content itself is free.
What is Crisp?
The French Crisp Chat offers everything you might need starting out with live chat for your website or business.
They have integrated a CRM as well as a knowledge base that’s included in their chatwidget. Adding features and chatbots is easy through their user-friendly dashboard.
Crisp also integrates with Slack. We checked out a number of Slack Live Chat Providers that you might find useful.
Gorgias Agent Tools
Crisp Agent Tools
Agent Tools
Gorgias
Crisp
Audio Messages
Canned Replies
Channel Switching
Chat History
Chat Rating
Chat Transcripts
Co-browsing
Customer Satisfaction Survey
Email Forwarding
File Sharing
Internal Messaging
Internal Notes
Keyboard Shortcuts
Order Tracking
Real Time Translation
Reminders
Search
Team Inbox
Ticketing
Typing Indicator
Visitor Ban
Visitor Geo IP Tracking
Visitor Geo Tracking
Visitor Information
Visitor Page Tracking
Visitor Typing Preview
Pre-chat Options
Gorgias
Crisp
Agent Status
Automated Custom Greeting
Canned Replies
Conversation Routing
Custom Greeting
Email Capture
FAQ
Knowledgebase
Message Routing
Offline Form
Operation Hours Schedule
Pop Out Window
Pre Chat Form
Product Cards
Quick Replies
Triggers
Gorgias Widget Customization
Widget Customization
Gorgias
Crisp
Avatar / Profile Picture / Logo
Colors
Notification Settings
Remove -Powered by-
Widget Behaviour
Widget Mobile
Widget Position
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- Gorgias vs 3CX
- Gorgias vs Acornchat
- Gorgias vs Boei
- Gorgias vs Chaport
- Gorgias vs Chatlayer
- Gorgias vs Chatlio
- Gorgias vs Chatra
- Gorgias vs Chatwoot
- Gorgias vs Comm100
- Gorgias vs Drift
- Gorgias vs Elfsight
- Gorgias vs Feederloop
- Gorgias vs Formilla
- Gorgias vs Freshchat
- Gorgias vs Futy
- Gorgias vs Gosquared
- Gorgias vs Helpscout
- Gorgias vs Hubspot
- Gorgias vs Hybridchat
- Gorgias vs Intercom
- Gorgias vs Jivochat
- Gorgias vs Kommunicate
- Gorgias vs Live Agent
- Gorgias vs Livechat
- Gorgias vs Melibo
- Gorgias vs Misterchat
- Gorgias vs Nser
- Gorgias vs Olark
- Gorgias vs Openwidget
- Gorgias vs Powr
- Gorgias vs Rocket Chat
- Gorgias vs Rumbletalk
- Gorgias vs Slaask
- Gorgias vs Smartsupp
- Gorgias vs Socialintents
- Gorgias vs Talkative
- Gorgias vs Tawk.to
- Gorgias vs Tidio
- Gorgias vs Trengo
- Gorgias vs Userlike
- Gorgias vs Virtualspirits
- Gorgias vs Watermelon
- Gorgias vs Whoson